INFORMATION YOU JUST MAY WANT TO KNOW!!!

Coyotes and javelinas
Q. Why are they here?
A. Both coyotes and javelinas are here because there is water, shade, and some people leave out pet food. Coyotes typically are easily frightened away, but javelinas can be extremely hostile, especially if they have their young. PLEASE DO NOT FEED THEM. THEY ARE NOT DOMESTIC ANIMALS AND CAN BE DANGEROUS.

Q. Why are they not trapped and removed?
A. We have been told that we are living in their habitat. "Critter Control" will come and remove the animals if we trap them first.

Emergencies
Q. Whom do I call in the event of an emergency?
A. It depends upon the type of emergency. If it involves the safety or condition of Village Two property, or one of the pools or tennis courts, call National Property Services @ 602-494-8244. If the emergency involves water problems between upstairs and downstairs units, again a call to NPS might help you with a phone number to locate the upstairs homeowners. However, this type of problem is typically resolved between neighbors because it usually is a water heater malfunction. Air conditioning and kitchen appliances are homeowner responsibilities.


Compensation
Q. Are Board members paid for their service?
A. NO. Village Two By-Laws forbid any board member from receiving pay for his/her service. It is strictly volunteer. The representative from management and the recorder are paid, but they are not Board members.

Management
Q. Why do we need both a management company and a Board of Directors?
A. The responsibility of the board is to respond to issues regarding maintenance, finances, safety, CC&R's enforcement, record keeping, etc. Obviously, the Board depends upon help from a variety of "staff" to keep things running smoothly. A Board member walks the Village Two property daily, and when problems are noted, the problems are referred to the appropriate person for action. Management specifically collects the monthly assessments, compiles information for taxes and audit, responds to homeowners' phone calls for service, prepares documents for monthly/annual HOA meetings, checks the property for violations and then mails violation notices. Vickie Kosel, the on-site management agent, meets weekly with the board president to discuss mutual concerns and observations.

Q. Can we pay our assessments on-line?
A. At the present time, NO. It is just more cost-effective for us to use the old-fashioned coupon book! You can, however, pay several months in advance.

Q. Who is the management company and how may I contact them?
A. Vickie Kosel is the on-sight agent and can be reached at
National Property Services
P.O. Box 31176
Phoenix, Arizona 85046
602-494-8244

Check back again....more Q's and A's to follow. If you have a question, please E-mail me!!